Privacy Policy

Respect for your privacy is one of the principles on which we base our work, and that is why, from the very beginning of our activity, we have provided our services based on a set of strong privacy principles.

This privacy policy helps us explain our practices regarding the information we process in order to provide our services. Here you will find information about the data we collect and how this might affect you. We also explain here the measures we take to ensure the confidentiality of your data.

This privacy policy applies to all of our services available on this website, unless otherwise specified.

Please also read the Terms and Conditions, which describe the terms of use of our products and services.

Who is the data controller?

The organization that collects and processes the data is Asociația Maxwell. Asociația Maxwell is the “data controller” for all personal data collected and used in connection with its clients. Asociația Maxwell is a Romanian legal entity, registered with the Trade Register Office attached to the Timiș Court, with tax identification number (CIF) 42809962 and its registered office in Timiș, Dumbrăvița, str. Simfoniei, nr. 145, phone: 0723.612.818, email ong@johnmaxwell.ro

What personal data do we collect?

Personal data means any information relating to you that allows us to identify you, such as your name, email address, phone number, and information about your access to our website. We may collect personal data from you when you use the website, when you fill out a registration or contact form, or when you sign up for a program we provide or subscribe to the newsletter we send.
We collect all of this data to ensure optimal operation, to provide the services and products you request, to improve the services and products we offer you, to understand your requests, and to personalize our offer of services and products.
Specifically, we may collect the following categories of information:

• First and last name;
• Email address;
• Phone number;
• Information about your use of our website;
• Communications you have with us or direct to us through letters, emails, chat services, calls, and social media;
• Location, including the real-time geographic location of your computer or device via GPS and Bluetooth, along with crowd-sourced Wi-Fi hotspot and cell tower locations, if you use location-based features and enable Location Services in your device and computer settings;
• Data regarding payment methods and bank account details. Transactions made on our website are processed through the EuPlatesc.ro platform, and this data is necessary for purchasing our services and products.
• Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if you allow it), which enable the website's or service provider's systems to recognize your browser and to capture and remember certain information. We use cookies to operate and provide our services, to improve your experience, to understand how our services are used, and to personalize our services according to your needs. For example, we use cookies to understand which of our frequently asked questions are the most popular and to show you content relevant to our services. In addition, we may use cookies to remember your choices, such as language preferences, to provide you with a more secure experience, and to personalize our services for you. Learn more about how we use cookies in our Cookie Policy

For What Purpose Do We Process Your Personal Data?

Any of the information we collect from you may be used in one of the following ways:
- To provide you with personalized content (your information helps us better respond to your individual needs);
- To improve our Website (we continually strive to improve the quality of the services offered through our website based on the information and feedback we receive from you)
- To improve customer service (your information helps us respond more efficiently to customer requests and needs);
- To process transactions;
- To contact you in order to provide details about the Programs we offer or to hold discussions prior to contracting; this will only happen after you have given your separate and express consent to this effect;
- For periodic marketing communications (sending newsletters, materials, articles, and information about upcoming products/services/projects); this will only happen after you have given your separate and express consent to this effect.

* What Gives Us the Right to Process Your Data?

1. Legal Basis
We will process your data only where we have a legal basis to do so. This legal basis will depend on the reasons for which your data is collected and used.
2. Compliance with Legal Obligations
The management and issuing of sales invoices is based on the organization's legal obligation in its relationship with its customers. Accordingly, the collection of data for this purpose will be based on our need to comply with the legal obligations incumbent upon us.
3. Consent
Consent may serve as the legal basis for processing personal data for the purpose of managing the sending of marketing information (articles, information about projects, events, etc.) or for the purpose of contacting you with details about the Programs/Projects of Asociația Maxwell.
You may exercise your right to withdraw your consent to data processing at any time.
Please note that only persons aged at least 18 may give their consent. For those under this age, the consent of the children's parents or legal guardians is required.
4. Legitimate Interest
Our legitimate interest consists of ensuring that our website is safe for you. It also helps us understand the needs, expectations, and level of satisfaction of our users. This allows us to improve our products, services, and brands. We carry out all these actions in order to improve the level of satisfaction of our visitors and customers.

How Long Do We Keep Your Data?

Your personal data will be kept only for the time necessary to fulfill the purpose for which it is processed. To determine the appropriate retention period, we will take into account the amount and nature of the data, the purposes for which we process it, and whether we can achieve those purposes through other means.

In calculating this period, we will also take into account the periods for which we may need to retain personal data in order to fulfill our legal obligations or to handle your complaints or questions.

Once the purpose for which it was processed has been fulfilled, your personal data will be securely deleted or destroyed. It should also be noted that we constantly consider how we can minimize the amount of personal data we use.

For example, if your data was obtained based on your consent to be contacted with details about the Programs/Projects of Asociația Maxwell, the data you provided will be deleted after we contact you, unless you expressly consent to remaining in our database.

Likewise, where your data was obtained based on your express consent to subscribe to one of our programs, the data will be deleted when that purpose ends or when you withdraw your consent.

Where the law requires us to keep your data for a certain period (in the case of invoicing for services, the required period is 5 years), your data will be deleted after that period expires.

To Which Recipients May We Disclose Your Data?

Asociația Maxwell does not sell, exchange in any way, or transfer your data to any other company/person, for any reason, without your consent to that effect. However, some of your data may be disclosed for the express purpose of selling the product/service you purchased/requested.

Accordingly, your data may be disclosed to the following recipients:
- Public administrations and bodies, where they request it in accordance with tax, labor protection, or social security rules or any other applicable regulations (such as cases in which you are involved in teaching courses in schools or in other public or private institutions);
- Companies responsible for delivering the product (only in the case of delivering ordered products or materials);
- Companies responsible for processing payment for your product/service.

In all cases, third parties with whom certain personal data is shared will first demonstrate that they have adopted appropriate technical and organizational measures for the proper protection of your personal data. To this end, please note that our association enters into a contract with each such third party that expressly specifies the measures for protecting personal data. 

If you would like more information about the disclosure of data to our partners, please do not hesitate to contact us at: ong@johnmaxwell.ro

How Do We Protect Your Personal Data?

Our website uses information security techniques to prevent unauthorized access to data and to guarantee its confidentiality. We assure you that we have adopted all the technical and organizational measures necessary to guarantee the security and integrity of the personal data we process, as well as to prevent its loss, destruction, or damage in any way.

All sensitive information is transmitted via Secure Socket Layer (SSL) technology, the industry-standard method for encrypting personal information to ensure its secure transfer.

After any transaction, your personal information (credit cards, social security numbers, financial data, etc.) will not be stored on our servers. In this regard, please note that we have a collaboration agreement with the EuPlatesc.ro platform for processing all transactions, which also contains express clauses protecting your data.

As mentioned, in some situations we may disclose your information to trusted third parties, partners of our organization with whom we have entered into agreements containing strict data protection clauses, for the purposes set out in this privacy policy. We require all our partners to have appropriate technical and organizational security measures in place to protect your personal data.

We assume no liability for the loss of information caused by errors in the software with which the website is built and hosted, nor are we liable for security failures of the server hosting the website.

Data Transfer

We do not sell, trade, or transfer your personal information to outside parties, except in the cases expressly provided for in this Privacy Policy or where you have given your consent.

In some situations, your data may be transmitted to the company that assists us in administering our website or to partners who support us in providing our services. It should be noted that we require all service providers to process your information securely and in accordance with Romanian and EU data protection legislation.

Your data may also be transmitted to the authorities where this is legally required.

However, information that does not constitute personal data may be disclosed to other parties for marketing, advertising, or other purposes.

What Are Your Rights Regarding Your Personal Data?

You have the following rights:
- The right to be informed: you have the right to request information about whether we hold personal information about you and, if so, what information it is and why we hold it;
- The right of access: you have the right to access your information. This allows you to receive a copy of the personal information we hold about you and to check whether we are processing it lawfully;
- The right to rectification: you have the right to ask us to correct your personal information if it is inaccurate or to complete it if it is incomplete.
- The right to limitation: you have the right to ask us to limit the data processed, where this is possible given the purpose of the processing.
- The right to erasure: you have the right to request the erasure of your information. You may ask us to delete or remove personal information where we have no good reason to continue processing it. Likewise, you have the right to ask us to delete or remove your data where you have exercised your right to object to processing (see below).
- The right to object to processing: you have the right to object to the processing of your personal information where the processing is based on a legitimate interest and something about your particular situation makes you object to processing on this ground. You also have the right to object where we process your information for direct marketing purposes and do not have your consent;
- The right to object to automated decision-making concerning you
- The right to request restriction of the processing of personal information: you have the right to ask us to suspend the processing of your personal data in certain cases.
- The right to data portability: you have the right to receive your personal data in a structured electronic format or to ask us to transmit your data to another party. This allows you to obtain your data from us in an electronically usable format and to transfer it to another party.
- The right to withdraw consent: where you have given your consent to the collection, processing, and transfer of your personal information for a specific purpose, you have the right to withdraw this consent at any time. Once you have sent us notice of withdrawal of consent, we will no longer process your information for the purpose(s) for which you withdrew it, unless we have another legitimate basis for doing so.
- The right to file a complaint
To exercise any of the rights mentioned above, please send your request to the email address ong@johnmaxwell.ro or by mail to: Dumbrăvița, str. Simfoniei, nr. 145, Timiș County.

No fee is charged for exercising the rights mentioned above. However, where your request is clearly unfounded or excessive, we may charge such a fee or refuse to act on the request.

In order to process your request regarding the rights you have in relation to your personal data, you may be asked to identify yourself by presenting an identity document. This is another security measure we take to ensure that personal information is not disclosed to any other person who is not entitled to receive it.
 

External Links

Occasionally, we may include or offer third-party products and/or services on our website. These third-party websites have separate and independent privacy policies. We therefore recommend that you read their policies, which you can find on their websites, as well as the websites' terms and conditions. We assume no responsibility for the content and activities of these linked websites.

Nevertheless, we seek to protect the integrity of our website and welcome any feedback about these websites.

This privacy policy applies only to information collected through our website and not to information collected offline.

Terms and conditions: Please visit our Terms and Conditions section, which establishes the terms of use, disclaimers, and limitations of liability governing the use of our website.

Your consent: By continuing to use our site, you acknowledge that you have read and consent to our website's privacy policy.

Changes to the privacy policy: Our privacy policy may change from time to time, and any change will be communicated to you by email or through a notice on our site.

Contact

For any questions regarding our privacy policy, you can contact us using the information below:

Asociația Maxwell
Tax ID (CIF) 42809962
145 Simfoniei Street, Dumbrăvița, Timiș
phone: 0723.612.818
email ong@johnmaxwell.ro